Western Data Enterprises, Inc.

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Artisoft TeleVantage

Customer Feedback:

“Western Data has been with us since we started installing computers at our workstations.  Western Data handled the installation of the server and knows how everything is supposed to be setup.  We know that we can call Western Data and if our assigned engineer cannot come out to diagnose the problem, another engineer can come out and the problem will be fixed.  If we have a problem of any kind, we know Western Data will address the issue and fix it.  We can depend on Western Data to keep us working.”
John R. Byerly, Inc.
M. Halsey

“Western Data builds computers to our specifications, delivers, and sets up within days.  We had a catastrophic hard drive failure in our file server.  Within 24 hours, Western Data replaced the drive, restored the system, and had us working.  Western Data is local, fast, reliable, and provides excellent service.  I am very happy with the assistance Western Data provides.”
Del Smith Insurance Agency
D. L. Deveny

“Western Data’s service technicians are most helpful, arriving promptly, diagnosing problems concisely, explaining issues clearly and providing excellent customer service.”
Desert Empire
C. Mathews

“All of our experiences with Western Data have been good.  We have local hardware and software technicians assigned to us providing respectable response times.  They provide quality hardware.  We are very happy with our new network and networked print/copiers.  This project eliminated our document management problems.  The biggest benefit for us is a single source for hardware and the maintenance for it.”
GFB-Friedrich & Assoc., Inc.
J. Friedrich

“The most impressive attribute are the friendliness and prompt attention to any issues we have.  Recently I arrive at work to find our file server was down – I called Western Data and within one hour the engineer was at our office and within an hour later we were back in business.  The quality I most appreciate about Western Data is their rapid response.“
Mission Eye Care
T. Mc Donagh

“Quick to respond and problems are fixed once and for all.  All my experiences with Western Data have been good.”
Gibson-Hadley Insurance Agency, Inc.
R. Schlott

Artisoft Televantage

If you need support on your Artisoft TeleVantage phone system, you've come to the right place. Our company has over 10 years experience with the Artisoft TeleVantage phone system.

TeleVantage delivers a superior feature set at a lower cost of ownership than a proprietary phone system. With TeleVantage, you will get all the features and flexibility you need to grow your business up to 96 lines by 264 stations.

TeleVantage 6.0 - Feature for feature, no other phone system provides more value for the money.

For small to midsize businesses and corporate branch offices, Vertical's TeleVantage is a feature-rich software-based phone system delivering greater flexibility and value. TeleVantage operates on Microsoft Windows 2000/NT servers, industry-standard Intel voice-processing hardware, and any H.323, ADSI, IP or CLASS feature phone. Scaling up to 96 trunks by 264 extensions, provides intelligent call management, ACD, graphical interface, IP telephony, Web browser capability, and messaging. The Windows-based interface provides complete call and message control from your PC desktop. Conference calls, forward, transfer or screen your calls with the click of a button.

A software-PBX differs from PBX, PABX or Key Systems because its intelligence is driven by software instead of hardware. Because of this, more features can be provided at a fraction of the cost. Proprietary PBXs typically require you to purchase additional hardware or software to get the same features that come standard with TeleVantage.

The open standards used by TeleVantage make integrating business application software with your phone system much easier. Residing on your LAN, like any other PC, enables desired users to interface with the phone system from their PC, e-mail, browser, and contact management software.

All of these features, industry-standard components and open data/LAN connectivity makes using, expanding, managing and integrating TeleVantage easy while keeping costs down and preserving your investment for the future.

Features:

  • Comprehensive Voice Mail
  • Multi-Level Automated Attendant
  • Integrated Call Center Solution
  • Extensive Call Management
  • Intelligent Graphical User Interface
  • Windows-Based System Administration
  • Voice-over-IP Support
  • Integration Capabilities

    Call or email us and we will solve your issues in a very short time!

    Local: 951-360-0558

    Toll Free: 877-360-1022

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