Western Data Enterprises, Inc.

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DS1000 and DS2000 Features

Customer Feedback:

“Western Data has been with us since we started installing computers at our workstations.  Western Data handled the installation of the server and knows how everything is supposed to be setup.  We know that we can call Western Data and if our assigned engineer cannot come out to diagnose the problem, another engineer can come out and the problem will be fixed.  If we have a problem of any kind, we know Western Data will address the issue and fix it.  We can depend on Western Data to keep us working.”
John R. Byerly, Inc.
M. Halsey

“Western Data builds computers to our specifications, delivers, and sets up within days.  We had a catastrophic hard drive failure in our file server.  Within 24 hours, Western Data replaced the drive, restored the system, and had us working.  Western Data is local, fast, reliable, and provides excellent service.  I am very happy with the assistance Western Data provides.”
Del Smith Insurance Agency
D. L. Deveny

“Western Data’s service technicians are most helpful, arriving promptly, diagnosing problems concisely, explaining issues clearly and providing excellent customer service.”
Desert Empire
C. Mathews

“All of our experiences with Western Data have been good.  We have local hardware and software technicians assigned to us providing respectable response times.  They provide quality hardware.  We are very happy with our new network and networked print/copiers.  This project eliminated our document management problems.  The biggest benefit for us is a single source for hardware and the maintenance for it.”
GFB-Friedrich & Assoc., Inc.
J. Friedrich

“The most impressive attribute are the friendliness and prompt attention to any issues we have.  Recently I arrive at work to find our file server was down – I called Western Data and within one hour the engineer was at our office and within an hour later we were back in business.  The quality I most appreciate about Western Data is their rapid response.“
Mission Eye Care
T. Mc Donagh

“Quick to respond and problems are fixed once and for all.  All my experiences with Western Data have been good.”
Gibson-Hadley Insurance Agency, Inc.
R. Schlott

DS1000/2000 SYSTEM FEATURES

Account Codes
Alternate Attendant
Attendant Call Queuing
Attendant Position
Automatic Ring Down
Battery Backed-up Memory
Caller ID (with logging)
Cordless Phone
Delayed Ringing
Dial Number Preview
Dial Tone Detection
DID Trunks (Req. T1 card)
Direct Inward Line (DIL)
Door Box (Analog on DS1000 only)
E&M Tie Line Trunks (Req. T1 card)
Extended Ringing
Extension Hunting (UCD, Circular and 
 Terminal)
External Alerting Devices
Flexible Numbering Plan
Group Ring
ISO 9002 Approved Manufacture
Modem Cut-Through (DS1000 only)
Music On Hold
Names for Extensions & Trunks
Night Service / Night Ring / Night Answer
Non-Blocking Architecture
Off-Premise Extension
PBX / Centrex Compatibility
Ring Groups
Single Line Telephones / 2-OPX Modules
Special Services & OCC Compatibility
Station Message Detail Recording
Station Overflow
System Diagnostics
System Identification
System Programming Password Protection
System Timers
T1 Interface (DS2000 only)
Time & Date
Toll Restriction
Trunk Groups / Rotaries
Universal Night Answer
Voice Main Compatibility
DS1000/2000 STATION FEATURES
Alphanumeric Display
Automatic Answer
Automatic Handsfree
Background Music
Barge In (intrusion)
Call Coverage Keys
Call Forwarding
Call Forwarding Cancel
Call Timer
Call Waiting / Camp-On
Callback
Central Office Calls, Answering
Central Office Calls, Placing
Centrex Compatible Feature Keys
Class of Service
Conference
Direct Station Selection (DSS)
Direct Station Selection (DSS) Console
Direct Trunk Access
Directed Call Pickup
Directory Dialing (company, personal &
 extension)
Distinctive Ringing, Enhanced
Do Not Disturb
Flash
Forced Trunk Disconnect
Group Call Pickup
Group Listen
Handsfree, Handsfree Answerback & Monitor
Headset Compatibility
Hold (with Recall Display)
Hotline
Intercept of Calls
Intercom
Key Ring
Last Number Redial
Line Keys
Loop Keys
Meet-Me Conference
Message Waiting
Microphone Mute
Off-Hook Signaling
One-Touch Keys
Paging
Park (with Recall Display)
Prime Line Preference

 

INTRAMAIL VOICEMAIL FEATURES

Answering Machine Emulation
Automated Attendant
Automatic Call Routing to Mailbox
Caller ID with Return Call
Centrex Transfer
Conversation Record
Directory Dialing
Fax Detection
Flexible Answering Schedules
Interactive "Soft" Keys
Multiple Company Greetings
Number of Messages Displayed
One-Touch Mailbox Access
Remote Message Notification
Privacy & Privacy Release
Private Line
Programmable Function Keys
Pulse to Tone Conversion
Release Key
Removing Trunks & Extensions From Service
Reverse Voice Over
Ringdown Extension
Ringing Line Preference
Save Number Dialed
Selectable Display Messaging
Silent Monitor
Soft Keys
Sped Dial
Split (alternate)
Tandem Trunking / Unsupervised Conference
Transfer (with Recall Display)
Transfer, Handsfree
Trunk Group Routing
Trunk (line) Queuing
User Programmable Features
Voice Over
Volume & Contrast Controls

 

 

 

 

 

 

 

 

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