“Western Data has been with us since we started installing
computers at our workstations. Western Data handled the installation
of the server and knows how everything is supposed to be setup. We
know that we can call Western Data and if our assigned engineer cannot
come out to diagnose the problem, another engineer can come out and the
problem will be fixed. If we have a problem of any kind, we know
Western Data will address the issue and fix it. We can depend on
Western Data to keep us working.”
John R. Byerly, Inc.
M. Halsey
“Western Data builds computers to our specifications, delivers,
and sets up within days. We had a catastrophic hard drive failure
in our file server. Within 24 hours, Western Data replaced the drive,
restored the system, and had us working. Western Data is local, fast,
reliable, and provides excellent service. I am very happy with the
assistance Western Data provides.”
Del Smith Insurance Agency
D. L. Deveny
“Western Data’s service technicians are most helpful, arriving
promptly, diagnosing problems concisely, explaining issues clearly and
providing excellent customer service.”
Desert Empire
C. Mathews
“All of our experiences with Western Data have been good. We
have local hardware and software technicians assigned to us providing respectable
response times. They provide quality hardware. We are very
happy with our new network and networked print/copiers. This project
eliminated our document management problems. The biggest benefit
for us is a single source for hardware and the maintenance for it.”
GFB-Friedrich & Assoc., Inc.
J. Friedrich
“The most impressive attribute are the friendliness and prompt
attention to any issues we have. Recently I arrive at work to find
our file server was down – I called Western Data and within one hour
the engineer was at our office and within an hour later we were back in
business. The quality I most appreciate about Western Data is their
rapid response.“
Mission Eye Care
T. Mc Donagh
“Quick to respond and problems are fixed once and for all. All
my experiences with Western Data have been good.”
Gibson-Hadley Insurance Agency, Inc.
R. Schlott
NEC Aspire™ allows you to converge your voice and data network and enjoy the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features you've come to expect from traditional digital/analog switching.
NEC Aspire lets your organization benefit from the potential cost-saving advantages of IP even if you're not ready to migrate to 100% IP Telephony immediately. That's because NEC Aspire gives you a choice: You can deploy traditional circuit-switched technology, VoIP or a combination, all from one system! You have the freedom to adopt VoIP when and where you need it.
The NEC Aspire phone system provides peer-to-peer IP switching. “Peer-to-peer” switching means that the stations participating in a call are conNECted directly to each other through the IP network. The signals travel through the IP network but do not “go through” the switch as they do in traditional telephony.
The fact that Aspire can function in and support a “hybrid” network with traditional digital/analog switching, IP/TDM/IP switching and pure peer-to-peer IP switching means that users can continue to utilize their existing equipment while they begin to phase in IP Telephony and lay the foundation for current and future networks.
Using Aspire you can reduce the cost of business by:
Aspire, NEC’s versatile integrated communication system, allows you to converge your voice and data network and enjoy the many advantages of Voice over Internet Protocol (VoIP). Aspire gives you a choice: You can deploy traditional circuit-switched technology, VoIP or a combination, all from one system! You have the freedom to adopt VoIP when and where you need it, so today’s technology investment is protected tomorrow.
AspireMail, an optionally digitally linked-in with voicemail, provides sophisticated features that save time and money. Return call with Caller ID saves caller ID information for inside and outside originated calls. Answering machine emulation is helpful when you are waiting for an important call. It lets you listen while a caller is leaving a message for you. Message Center Keys allow two people sharing the same phone to have their own message waiting key. Each person can see if he/she has new messages. Conversation Record saves and records your conversation into your mailbox with a touch of a button. Park and Page allows a caller to page you before leaving a message. You can pick up the call from any extension.
Automatic Call Distribution (ACD) distributes calls evenly among member agents and provides initial and repetitive announcements that encourage callers to remain online. Callers can leave a message if they choose to receive a callback from an agent. Optional PC-based Supervisor with Reports can be used for agent scheduling.
Wireless or Cordless phones keep employees connected while away from their desk. Aspire provides a variety of mobility solutions your whole campus or just your office.
System Maintenance allows for online HTML based programming either onsite or over the internet. Using browser software simplifies the process for changing names or speed dial settings. Special PC based software is available for offline programming and remote access by modem.
Call Logging saves information about incoming and outgoing calls. Logged calls can be redialed or saved to be redialed.
Aspire's Automatic Route Selection (ARS) system decides whether to place a call with a long distance carrier, over IP or, if allowed, a local trunk. You specify how you want your calls routed.
E911 Compatibility identifies the origination of and E911 call so emergency services can reach the specific location extension quickly.