Testimonials

“Western Data has been with us since we started installing computers at our workstations.  Western Data handled the installation of the server and knows how everything is supposed to be setup.  We know that we can call Western Data and if our assigned engineer cannot come out to diagnose the problem, another engineer can come out and the problem will be fixed.  If we have a problem of any kind, we know Western Data will address the issue and fix it.  We can depend on Western Data to keep us working.”
− M. Halsey

“Western Data builds computers to our specifications, delivers, and sets up within days.  We had a catastrophic hard drive failure in our file server.  Within 24 hours, Western Data replaced the drive, restored the system, and had us working.  Western Data is local, fast, reliable, and provides excellent service.  I am very happy with the assistance Western Data provides.”
− D. L. Deveny

“Western Data’s service technicians are most helpful, arriving promptly, diagnosing problems concisely, explaining issues clearly and providing excellent customer service.”
− C. Mathews

“All of our experiences with Western Data have been good.  We have local hardware and software technicians assigned to us providing respectable response times.  They provide quality hardware.  We are very happy with our new network and networked print/copiers.  This project eliminated our document management problems.  The biggest benefit for us is a single source for hardware and the maintenance for it.”
− J. Friedrich

“The most impressive attribute are the friendliness and prompt attention to any issues we have.  Recently I arrive at work to find our file server was down – I called Western Data and within one hour the engineer was at our office and within an hour later we were back in business.  The quality I most appreciate about Western Data is their rapid response.“
− T. Mc Donagh

“Quick to respond and problems are fixed once and for all.  All my experiences with Western Data have been good.”
− R. Schlott

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NEC UX5000 Equipment

NEX UX5000 Part Numbers

Superior Performance, Flexibility, and Reliability

NEC DS 1000, NEC DS2000 phone system

UX5000 provides the latest Voice over Internet Protocol (VoIP) technology and comprehensive desktop solutions that deliver superior performance, efficiency, flexibility, and reliability when and where you need it. This is key to survival and growth in today’s information-driven business environment.

NEC has a long, successful history of leadership and innovation in the core high-technology sectors of communications, computers, and electronic components. As a global leader in VoIP and data communications for business, NEC offers the most complete range of communication services and solutions, advanced product platforms and applications, and an open migration path to protect investments.

Affordable Next-Generation Features and Benefits

The UX5000 Communication Server is the latest solution in NEC’s extremely successful portfolio of IP systems that provides affordable next-generation features and offers a multitude of benefits for your organization. The architecture and design of the UX5000 delivers high performance, optimal voice quality, and reliability. UX5000 is a compact yet powerful communication server that is simple to deploy, administer and maintain.

  • Application Integration
    Embedded applications including Voice Mail and Automated Call Distribution (ACD) are easily accessed through a browser or Windows®-based interface.
  • Scalability
    The UX5000 can start small and can cost-effectively expand to 712 ports.
  • Stackable Architecture
    The UX5000’s rack stackable chassis supports server functions through a single unit.

Reduce Costs and Improve Efficiency

Designed to be both versatile and scalable, the UX5000 meets a growing business needs..It can function alone or in a network. All communication methods are supported: IP, TDM, video, wired and wireless. Reduce costs and improve network efficiency by transparently sharing features, resources, and voice mail between branch or remote locations.

  • Enhanced Centralized Management
    The UX5000 offers centralized management of system data and platforms; moves, adds and changes of the UX5000 terminals are quick and easy.
  • Productivity Enhancement
    IP provides seamless internal and external communications and access to advanced data and productivity tools. By integrating sophisticated hardware components and diverse software applications, NEC brings control of terminal features and related call information right to the user’s PC, and provides advanced Computer Telephony Integration throughout your organization.
  • Call History
    Saves information about incoming and outgoing calls. Logged calls can be redialed or saved to memory.
  • Bluetooth Hub Adapter
    Users can synchronize peripheral equipment such as PDAs, mobile phones, headsets, conference units, and keyboards with enhanced terminal.
  • XML Open Interface Support
    Enables developers to create displayable and accessible applications via UX IP terminals. Applications such as calendar links, wall boards, directories, stock tickers, news reports, and more can be displayed.

UX5000 Mobile Handsets Keep you Connected

Select from a variety of mobility solutions and tools to keep your customers and team connected, while providing access to all the UX5000’s advanced telephony and voice Messaging features.

  • Bluetooth Cordless Handset/Cordless Phone
    For mobility, efficiency and improved customer service from within the compound of your workspace.
  • IP DECT Wireless Handset
    Easily make or receive calls from anywhere in your workplace. Provides the flexibility to set your wireless handset and desk terminal to have the same extension, or operate separately.
  • WiFi Handset
    When using NEC access points, delivers multi-line call handling capability with roaming throughout your workplace. If outside the workplace, the WiFi Handset can be used from any hot spot to access many UX5000 features.
  • Mobile Extension
    Gives the ability to use your cell phone as an extension of the UX5000.

Desktop Suite for Enhanced Productivity

UX5000 Desktop Suite is an integral part of the overall workstation; It is the combination of three complimentary software applications designed to help users become more mobile, productive and better informed. Components of the Desktop Suite are:

  • PC Attendant
    Significantly improves call management by enabling an attendant to easily perform call handling capabilities right from their PC.
  • PC Assistant
    Provides management and operation of a desktop terminal from a PC - for easy speed dialing, call management, contact lookup, and seamless CRM integration.
  • Soft Phone
    The UX Soft Phone application provides convenient, cost-effective mobility. A computer becomes a phone and all features of the office terminal are available with the click of a mouse. Add a web cam to deliver video between another camera equipped soft phone.

Deliver your Information Quickly and Efficiently

Manage your communications more effectively by delivering your information quickly and efficiently wherever you may be. Choose from a variety of capabilities to provide unified messaging - including the ability to consolidate multiple sources such as Voice Mail, Fax Mail, and Email to your inbox and PDA.